Breaking News: Partnership between QualiShip and Claisy
We are delighted to announce a strategic partnership between QualiShip and Claisy, two innovative solutions in the field of logistics and dispute management. As of today, we can offer you our combined expertise through a fully integrated solution.
The aim of this partnership is to offer integrated, innovative solutions to improve the recipient's experience by simplifying life for all players in the chain: e-tailers, logisticians, manufacturers, carriers and retailers. With this partnership, you'll be able to proactively and automatically regain the upper hand in managing your carriers, and thus maintain a high level of customer satisfaction.
QualiShip: 5 modules that put the power back in your hands
Since its creation, QualiShip has disrupted the world of logistics by offering an innovative platform enabling companies to improve service quality and automate transport management.
Through five independent and complementary modules, QualiShip offers the perfect solution for optimizing every stage of the logistics process, from customer order to carrier invoicing, delivery and returns:
- Post-purchase e-commerce: Streamline communication with customers (proactive SMS or email alerts, personalized tracking and satisfaction surveys, etc.).
- Quality of transport service: complete, real-time analysis of transport data, production of reports and carrier benchmarks.
- Transport after-sales service: Improves team productivity and time-saving thanks to automatic detection of anomalies and automated communication with carriers' after-sales departments.
- Invoice control: Control transport costs by reconciling invoices, calculating provisions, creating customer pre-invoices and much more.
- Returns: Simplified returns management thanks to the automation of the returns process via the customer's TMS and a tracking page enabling the selection of products to be returned.
Claisy: A solution that will make you forget about transport disputes
Claisy is an innovative solution that optimizes the handling of parcel transport disputes, considerably reducing the time taken to process claims (on average, claims are reduced by 88%), all coupled with ad valorem insurance that guarantees 100% compensation.
As a broker, Claisy offers innovative parcel coverage up to €100,000, regardless of the carrier or destination. If something goes wrong between the time your shipment is picked up by the carrier and the time it reaches the end customer, Claisy compensates you at 100%, with no deductible. Within 24 hours of your declaration, you'll know if you're eligible, and receive your compensation within 48 hours. No more waiting many weeks to be finally compensated for 10% of the value shipped, to the delight of your customers and your finances.
The many benefits of this partnership
Today, Claisy and QualiShip are combining their strengths to offer a complete, integrated service to e-commerce players in the broadest sense of the term: e-tailers, logisticians, manufacturers, carriers and retailers.
Together, we can help you regain control of your shipping experience by :
- Optimize service quality: Thanks to QualiShip's 5 independent, complementary modules, companies can improve communication with their customers, monitor carrier performance and automate return processes.
- Simplifying and anticipating dispute management: Claisy provides its expertise in dispute management and ad valorem insurance, enabling companies to reduce compensation times and secure their shipments.
- Improving profitability and maintaining a high level of customer satisfaction: QualiShip's billing control features, combined with Claisy's insurance coverage, enable companies to control their transport budget and reduce the costs associated with disputes.
Conclusion
This strategic partnership between QualiShip and Claisy aims to renew the shipping experience: whatever happens during transport, don't let shipping problems affect your image. By combining our strengths, we offer companies integrated and innovative solutions to improve service quality, optimize profitability and simplify dispute management.
Don't hesitate to contact us for more information about this partnership and the solutions we have to offer.
