Introduction:
Shipment of valuables requires special care when preparing the parcel. This will ensure their safety and integrity as much as possible. In this article, we'll look at the choice of packaging, carrier and parcel insurance. Whether you're sending jewelry, works of art, electronics, leather goods or other precious items, it's essential to take the right precautions, which we'll cover in 5 steps: preparing the parcel, making it anonymous, tracking the parcel, choosing the carrier and selecting insurance.
This comprehensive guide provides the information and advice you need to ship your valuable parcels with complete peace of mind.
1. Preparing the parcel: packaging and protection
- Choice of cardboard: Use a sturdy cardboard adapted to the size of the object. For heavy or fragile objects, opt for double- or triple-flute cardboard.
- Protecting the contents: Use quality cushioning materials (polystyrene, bubble wrap, foam, etc.) to immobilize the object and absorb shocks - to find everything you need, go here.
- Sealing: Seal the box with reinforced adhesive tape, forming an "H" on the main faces for maximum security.
2. Anonymity and Discretion: Protecting Your Submission
- Neutral packaging: Use unobtrusive packaging, with no references to value, brand or content.
- Labeling: Avoid revealing terms (jewelry, high-tech) on the shipping label.
- Discretion: Do not divulge the contents of the parcel to third parties, whether at the drop-off point, when collecting the goods or on any document (for example, use precision measuring instruments rather than watches on customs documents).
3. Tracking & Receiving: Choosing the Best Delivery Option
- Online tracking: Use the tracking number to follow the progress of your parcel.
- Delivery against signature: Opt for hand delivery for greater security.
- Photographic evidence: Be sure to take photos of your merchandise and its packaging before shipment: it's not for nostalgia's sake but in the event of a dispute that these elements will be requested.
4. Parcel insurance: choosing the right cover
- Importance of insurance: Take out insurance to cover the risk of loss, theft or damage.
- Insurance comparison: Evaluate offers from different carriers (Colissimo, Chronopost, DHL, etc.) and specialized insurers (Claisy). Check that goods are covered by these solutions and the claims procedures.
- Conditions and limits: Check reimbursement ceilings, deductibles and exclusions (you can refer to our analysis of ad valorem insurance for 2025).
- Specialized insurance: Claisy stands out for its comprehensive coverage, zero deductible and rapid reimbursements.
5. Carriers and Insurance: Comparison and Options
- Colissimo : Insurance limited to €1,000. Please check that your merchandise is not excluded from parcel insurance.
- Chronopost : Coverage in increments of up to €5,000. Same as for Colissimo and reimbursement will be made on presentation of an invoice for the actual amount of the loss.
- Specialized carriers: For very valuable items, consider specialized carriers.
6. FAQ: Answers to Frequently Asked Questions
- How do I insure a valuable parcel? Compare offers from carriers and specialist insurers (see our 2025 parcel insurance comparison).
- What objects are considered valuable? Jewelry, watches, works of art, electronic devices, etc.
- How do I pack a fragile object? Use sturdy cardboard, cushioning materials and a reinforced seal.
- What to do in the event of loss or damage? Immediately contact the sender, carrier and insurer to report the loss (even if there is doubt about the loss). The sooner a parcel is traced, the more likely it is to be found. And if you notice any damage when you unpack your parcel: take photos of the parcel and its contents immediately, as you will be asked to do so whether or not you have insurance.
Conclusion:
Shipping a valuable parcel requires meticulous preparation, as we have seen in parts 1 to 3, and the wise choice of suitable insurance. By following this advice and choosing a reliable partner like Claisy, you can ship your precious goods in complete safety.
