Introduction :
Every year, tens of millions of parcels are lost, damaged or stolen. For shippers and receivers, this means more disputes to deal with, and a tarnished relationship between the two. For shippers, it means dissatisfied customers, additional costs and a considerable loss of time trying to salvage a trust that is unfortunately already well damaged.
At Claisy, we've chosen to take this problem head on, and that's why we've developed an innovative solution to automate and simplify the management of your transport disputes. We have the same objective as you: to enable you to concentrate on growing your business and freeing up your customer service. Because we have no hidden costs, we cover you by the parcel shipped. Thanks to our integrated connectors with leading CMS and TMS systems, you can say goodbye to manual tasks and complex transport claims.
Discover how our solution can transform your logistics, saving you time and money.
Why does Claisy outperform traditional parcel insurance?
As you know, parcel insurance is essential to protect your shipments against the hazards of transport. That's why with Claisy, you benefit from comprehensive coverage with no deductible, giving you total peace of mind. Here's why Claisy stands out from the rest of the market:
- Total automation: Thanks to our connectors with CMS such as Shopify and Prestashop, as well as with certain TMSs, the coverage of your parcels is automated: no more oversights, no more manual errors... In the event of a transport dispute, you no longer need to manually download invoices or fill in complex forms: some losses can be made without the need to submit a document.
- Simplicity and speed: In the event of a problem with the delivery of one of your parcels (loss, damage, theft), the declaration and processing are accelerated, reducing reimbursement times and generating no additional frustration for your recipient. On average, our customers are reimbursed within 48 hours.
- Savings: By optimizing your logistics processes, you reduce the costs associated with manual insurance and claims management. In addition to internal savings, we offer you competitive rates that enable you to make substantial savings compared with the ad valorem insurance offered by carriers.
- Simplified parcel problem management: With Claisy, parcel problems are managed proactively. Our system, connected to over 1,500 carriers, detects anomalies and alerts you in real time. This enables you to take immediate action to warn your consignees, resolve problems where possible and minimize the impact on your customers.
The benefits of integration with CMS and TMS :
- Time savings: Direct integration with your CMS and TMS eliminates manual and repetitive tasks, allowing you to concentrate on your core business. For example, a customer using Shopify saved an average of 10 hours a week thanks to our solution, between coverage declarations and claims management.
- Error reduction: Automation minimizes the risk of human error, guaranteeing accurate, reliable coverage for every parcel. No more data entry errors or missed coverage!
- Real-time tracking: Access real-time information on the status of your parcels and claims management, for better decision-making. Our dashboard gives you an at-a-glance view of all your shipments and any problems encountered.
How does it work?
- Easy connection: Connect your online store or transport management system to our platform in just a few clicks, and in most cases in less than 5 minutes. We offer connectors for the leading CMS and TMS on the market.
- Automatic coverage: Every parcel shipped is automatically covered by our insurance, without any manual intervention. You no longer have to worry about purchasing insurance for each shipment.
- Gestion des Sinistres Simplifiée : En cas de problème avec un colis, déclarez le sinistre directement depuis votre interface. Notre équipe traite rapidement (<48h) votre demande pour un remboursement rapide. Un formulaire simple et intuitif vous guide tout au long du processus, sans vous demander des pièces inutiles telles que la facture.
Claisy vs. Ad Valorem: Make the Right Choice
Unlike ad valorem insurance offered by carriers, Claisy offers comprehensive, transparent coverage with no minimum premium of several euros: our offers start from just a few cents(see our 2025 parcel insurance comparison). With Claisy, there's no deductible, no surprises. Coverage is based on the actual value of your parcels, with responsive, human and dedicated customer service. For example, a customer who took out traditional ad valorem insurance had to wait 3 months to be reimbursed for a lost parcel, whereas with Claisy, reimbursement was made within 48 hours.
Conclusion:
With Claisy, you can simplify your parcel management and protect your shipments efficiently and cost-effectively. Our solution integrates ever more automation and connectors with leading CMS and TMS systems, saving you time, reducing errors and optimizing your costs.
Don't wait any longer to discover how Claisy can transform your logistics: contact us today for more information or a customized quote.
